Frequently Asked Questions
Thank you for choosing Furry & Happy! We’re committed to making your pet’s life as joyful and comfortable as possible. 🐾 We’re covering our most asked questions.
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1. What types of products do you offer?
We offer a wide range of pet products, including cozy beds, stylish clothing, interactive toys, grooming essentials, and practical accessories for dogs, cats, and other furry friends.
2. Do you ship internationally?
Yes, we ship to many countries worldwide! Shipping times and costs vary depending on your location. Please check our shipping policy for detailed information.
3. How long does shipping take?
Orders typically take 1-3 business days to process and 5-7 business days for delivery, depending on your location. You’ll receive tracking information once your order ships.
5. Can I cancel my order?
Orders can be canceled within 1 hour of placement. After that, they may already be processed for shipping. Contact us from support@furryandhappy.com as soon as possible if you need to cancel or modify your order.
6. How can I track my order?
Once your order ships, we’ll send you a tracking number via email. Use this number to check your shipment’s status on our tracking page.
7. Do you offer discounts or promotions?
Yes! Sign up for our newsletter to receive updates on exclusive deals, seasonal sales, and new arrivals.
8. Can I contact you for personalised product recommendations?
Absolutely! Our team is happy to help you find the perfect products for your pet. Reach out via our Contact Us page or email us at support@furryandhappy.com.
9. How can I reach customer support?
You can contact our customer support team at support@furryandhappy.com or through our Contact Us page. We’re here to assist you with any questions or concerns!
